Section 1 – ABLE Staffing Terms of Business for Permanent Recruitment
1.1 In these Terms of Business the following definitions apply:
“Applicant” – means the person introduced by The Company to The Client and includes any person employed by The
“Client” – means the person, firm or corporate body together with any subsidiary or associated Company as defined by
the Companies Act 1985 to which the Applicant is introduced.
“Agency” – means ABLE Staffing
“Engagement” – means the engagement, employment or use of the Applicant by the Client or any third party on a
permanent or temporary basis, whether under a contract of service or for services; under an agency, licence, franchise
or partnership agreement; or any other engagement; directly or through a limited company of which the Applicant is an
officer or employee
“Introduction” – means (i) the Client’s interview of an Applicant in person or by telephone, or (ii) the passing to the
Client of a curriculum vitae or information which identifies the Applicant; and which leads to an Engagement of that
“Remuneration” – includes base salary or fees, guaranteed and/or anticipated bonus and commission earnings,
allowances, inducement payments, the benefit of a company car and all other payments and taxable (and, where
applicable, non-taxable) emoluments payable to or receivable by the Applicant for services rendered to or on behalf of
1.2 Unless the context requires otherwise, references to the singular include the plural.
1.3 The headings contained in these Terms of Business are for convenience only and do not affect their interpretation.
- THE CONTRACT
2.1 These Terms constitute the contract between the Agency and the Client and are deemed to be accepted by the
Client by virtue of an Introduction to, or the Engagement of an Applicant or the passing of any information about the
Applicant to any third party following an Introduction.
2.2 These terms contain the entire agreement between the parties and unless otherwise agreed in writing by a Director
of the Agency, these Terms of Business prevail over any other terms of business or purchase conditions put forward by
2.3 No variation or alteration to these Terms shall be valid unless the details of such variation are agreed between the
Agency and the Client and are set out in writing and a copy of the varied terms is given to the Client stating the date on
or after which such varied terms shall apply.
- NOTIFICATION AND FEES
3.1 The Client agrees:
a) To notify the Agency immediately of any offer of an Engagement which it makes to the Applicant;
b) To notify the Agency immediately that its offer of an Engagement to the Applicant has been accepted and to provide
details of the Remuneration to the Agency; and;
c) To pay the Agency’s fee within 7 days of the date of invoice.
3.2 Except in the circumstances set out in clause 5.1 below, no fee is incurred by the Client until the Applicant
commences the Engagement when the Agency will render an invoice to the Client for its fees.
3.3 The Agency reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of
8% per annum above the base rate from time to time of the Bank of England from the due date until the date of
3.4 The fee payable to the Agency by the Client for an Introduction resulting in an Engagement is the amount equal to
the following % of the Remuneration applicable during the first 12 months of the Engagement as listed below. VAT is
not included and will be charged on the fee.
3.5 In the event that the Engagement is for a fixed term of less than 12 months, the fee in clause 3.4 will apply pro-rata.
It is the responsibility of the Client to provide proof that the Engagement has ceased at the arranged time, or the
remainder of the fee up to a period of 12 months will be payable at full fees.
If the Engagement is extended beyond the initial fixed term or if the Client re-engages the Applicant within 6 calendar
months from the date of termination of the first Engagement the Client shall be liable to pay a further fee based on the
additional Remuneration applicable for the period of Engagement following the initial fixed term up to the termination
of the second Engagement or the first anniversary of its commencement, whichever is the sooner.
3.6 If the Client subsequently engages or re-engages the Applicant within the period of 6 calendar months from the
date of termination of the Engagement or withdrawal of the offer, a full fee calculated in accordance with clause 3.4
above becomes payable.
4.1 In order to qualify for the following refund, the Client must pay the Agency’s fee within 7 days of the date of invoice
and must notify the Agency in writing of the termination of the Engagement within 7 days of its termination.
If the Engagement terminates before the expiry of 8 weeks from the commencement of the Engagement (except where
the Applicant is made redundant) the fee will be refunded in accordance with the accompanying Scale of Refund set out
Period of Employment
0 – 1 week – 100%
2 – 4 weeks – 50%
5 – 8 weeks – 25%
4.2 In circumstances where clause 3.6 applies the full fee stated in clause 3.4 is payable and there shall be no
entitlement to a refund.
5.1 Introductions of Applicants are confidential. The disclosure by the Client to a third party of any details regarding an
Applicant introduced by the Agency which results in an Engagement with that third party within 6 months of the
Introduction renders the Client liable to payment of the Agency’s fee as set out in clause 3.4 with no entitlement to any
refund. In this instance, any discount offered will be removed and full fees with be payable.
5.2 An introduction fee calculated in accordance with clause 3.4 will be charged in relation to any Applicant engaged as
a consequence of or resulting from an introduction by or through the Agency, whether direct or indirect, within 6
months from the date of the Agency’s Introduction. In an instance where the engagement is not communicated in a
timely manner, any applied discount will be removed and full fees will be due.
5.3 Where the amount of the actual Remuneration is not known the Agency will charge a fee calculated in accordance
with clause 3.4 on the maximum level of remuneration applicable for the position in which the Applicant has been engaged with regard to any information supplied to the Agency by the Client and/or comparable positions in the market
generally for such positions.
6.1 The Agency shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation
(whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way
connected with the Agency seeking an Applicant for the Client or from the Introduction to or Engagement of any
Applicant by the Client or from the failure of the Agency to introduce any Applicant. For the avoidance of doubt, the
Agency does not exclude liability for death or personal injury arising from its own negligence.
7.1 These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts
of England & Wales.
Section 2 – ABLE Staffing Terms of Business for Temporary Recruitment
- The contract
1.1. All and any business undertaken by Able Staffing (“Able”) is transacted subject to the terms and conditions
hereinafter set out each of which shall be incorporated or implied in any agreement for the provision of
temporary workers between Able and the client (“Client”).
1.2. In the event of conflict between these terms and conditions and any other terms and conditions, the
former shall prevail unless otherwise expressly agreed by an authorised representative of Able Staffing in
1.3. For the purpose of these terms and conditions, Able operates in the capacity of an employment business,
introducing temporary workers who may be engaged under a contract of service or for services.
1.4. These terms and conditions are accepted by the Client upon the Introduction of a Temporary Worker to
the Client by Able Staffing. An introduction Fee will be charged whether or not the Client knew of the
Temporary Worker previously.
1.5. Any amendment to these Terms and Conditions must be in writing and signed by an authorised
representative of Able Staffing.
2.1. For the purposes of these Terms and Conditions the following words and phrases shall have the following
AWR means the Agency Workers Regulations 2010;
Assignment means the period during which the Temporary Worker is supplied to provide services to
Calendar Week means any period of seven days starting on a Monday and ending on the following
Sunday which counts towards the Qualifying Period;
Conduct Regulations means the Conduct of Employment Agencies and Employment Businesses
Engages/Engaged/Engagement means employment or use of the Temporary Worker directly by the
Client or any third party or through any other employment business on a permanent or temporary
basis, whether under a contract of service or for services; an agency, license, franchise or partnership
arrangement; or any other employment or use; directly or through a limited company of which the
Temporary Worker is an officer or employee;
Introduction means (i) the Client’s interview of a Temporary Worker in person or by telephone,
following the Client’s instruction to Able to supply a Temporary Worker; or (ii) the passing to the
Able Staffing operate as an Employment Agency & Employment Business
40-44 The Broadway, Wimbledon, London SW19 1RQ
Directors: J.Bailey & D.Anderson, Registration in England No. 12383859 – 12376612 – 12377053
Client of a curriculum vitae or information which identifies the Temporary Worker; and which leads to
an Engagement of that Temporary Worker;
Introduction Fee means the fee payable in accordance with clause 6.1 (b) below and Regulation 10 of
the Conduct Regulations;
Pay means any sums payable to a Temporary Worker in connection with the Temporary Worker’s
Assignment under Regulation 6(2) AWR including, basic gross salary, any fee, bonus attributable to
individual performance, commission, contractual holiday pay over and above the statutory minimum
and/or other emolument referable to the Assignment but excluding any payments within Regulation
Limited Company Contractor means the person, firm or corporate body introduced to the client by
Able Staffing to carry out an Assignment (and save where otherwise indicated, includes the
Qualifying Period means 12 continuous (as defined by Regulation 7 of the AWR) Calendar Weeks
during the whole or part of which the Temporary Worker is supplied to work for and under the
direction and control of the Client in the same role by Able or other temporary work agency (as
defined by Regulation 4 of AWR);
Relevant Period means the later of the period of (a) 8 weeks after the last day of the Assignment or
14 weeks from the start of the first Assignment (each new Assignment where there has been a break
of more than 42 days (6 weeks) since the end of the previous Assignment shall be considered the first
Assignment for these purposes);
Remuneration includes base annual gross salary or fees, guaranteed and/or anticipated bonus and
commission earnings, allowances, inducement payments, the benefit of a company car and all other
payments and taxable (and, where applicable, non-taxable) emoluments payable to or receivable by
the Temporary Worker for services rendered to or on behalf of the Client or any third party. Where a
company car is provided, a notional amount of £5,000.00 will be added to the salary in order to
calculate Able Staffing’s fee;
Representative means any officer or employee of the Limited Company Contractor supplied to
provide the Limited Company Contractor’s services;
Temporary Worker means the individual who is introduced under a contract of or for services by Able
Staffing to provide services to the Client including Representatives of a Limited Company Contractor;
Valid Opt Out means written notification from a limited company contractor and the individual
Temporary Worker in accordance with regulation 32 (9) of the Conduct Regulations;
Working Conditions means terms and conditions relating to the duration of working time and annual
leave ordinarily included in the contracts of employees and workers of the Client.
- Assignment Details
3.1 When making a request for the provision of a Temporary Worker to perform certain services the Client
shall give Able Staffing full details of:
(a) The intended duties of the Temporary Worker;
(b) any special skills, experience, authorisations, qualifications and/or training which it, the law or any
professional body requires the Temporary Worker to possess to perform the Assignment;
(c) The date on which the Temporary Worker is required to commence the Assignment and the
duration or likely duration of the Assignment;
(d) the location at which the Temporary Worker is to perform the Assignment and the hours during
which the Temporary Worker would be required to work; and
(e) Any actual or potential risks to health and safety which the Temporary Worker may face in
performing the Assignment and the steps taken by the Client to prevent or control such risks.
Together known as “the Assignment Details”.
3.2 When assessing the suitability of a prospective Temporary Worker, Able Staffing shall place reliance on the
Assignment Details provided by the Client and the Client accepts that Able Staffing will make no further
assessment of the Client’s requirements including, but not limited to the matters referred to in clause 3.1.b
above. Able Staffing agrees to obtain the Temporary Worker’s confirmation that the Temporary Worker has
the experience, training, qualifications and/or authorisations specified in the Assignment Details. Able Staffing
shall not undertake any further checks unless requested to do so by the Client.
3.3 If during the Assignment the Client proposes a change to any of the Assignment Details, it will inform Able
without delay and in any event before making the change.
3.4 The Client must not instruct the Temporary Worker to perform any night work unless and until the
Temporary Worker has been given a health assessment which has not shown any reason why the Temporary
Worker may not do night work. If the Client is in any doubt as to the position, it should check with Able
3.5 The Client shall not instruct or allow any Temporary Worker to undertake any work other than that which
is specified in the Assignment Details. In particular, the Client shall not instruct or allow the Temporary Worker
to undertake work requiring special skills, experience, or authorisation unless such requirements were
specified in the Assignment Details.
3.6 Where, as part of the Assignment, the Temporary Worker is expected to carry out activities, which would
be beyond office-based work, including but not limited to manual work (including lifting and / or moving of
heavy items), driving for Assignment-related purposes, transporting goods and material, the Client will instruct
Able of the specific requirements. In addition, the Client acknowledges that it shall be the Client’s
responsibility to ensure adequate training and health and safety measures are provided to the Temporary
Worker while on Assignment.
3.7 The provision of a CV is strictly confidential. The Client agrees not to disclose any information therein to
any other person, firm or corporation without Able Staffing’s written consent and in particular not to approach
the Temporary Worker direct or his/her former/current employer without Able Staffing‘s written consent.
4.1 When booking a Temporary Worker for an Assignment, Able Staffing shall advise the Client of the
hourly/daily/monthly charge to be made to the Client (the Charge). The Client agrees to pay the Charge, which
shall be confirmed to the Client in an assignment letter immediately prior to or upon the commencement of
4.2 The hours/days actually worked will be stated on a weekly time sheet completed by the Temporary Worker
and duly authorised by the Client (which authorisation shall be regarded as acceptance of the Charge) as
directed by Able Staffing. If the Client does not authorise the time sheet within 5 working days of completion
by the Temporary Worker, the Client will be deemed to have authorised and accepted the Charge unless the
Client shall have otherwise notified Able Staffing in writing within such time period. Where applicable, VAT or
any equivalent will be charged to the Client at the existing rate.
4.3 If the Client instructs Able Staffing to pay the Temporary Worker a bonus, the amount of the bonus plus
any additional National Insurance shall be included in the Charge. Travelling, hotel or other expenses (as may
be agreed from time to time) shall be summarised on Able Staffing’s invoice and included in the Charge. VAT
will be charged at the existing rate on the gross expense paid to the Temporary Worker regardless of
4.4 Able Staffing reserves the right to vary the Charge on any extension or subsequent Assignment. Able
Staffing shall be entitled to vary the Charge on an existing Assignment subject only to seven days prior
notification of such variation being given to the Client.
4.5 All charges are invoiced weekly (unless otherwise agreed by Able Staffing) and shall be payable within
seven (7) days of the date of the invoice (unless stipulated otherwise within your separate contract
agreement). In the event of late payment Able Staffing reserve the right to revert to standard terms and rates
Standard charge rates:
NVQ 3 qualified – £25.00 p/h.
NVQ 2 qualified – £24.00 p/h.
UNQ – £23.00 p/h.
- Payment of the Temporary Worker
Able Staffing will be responsible for payment of the Temporary Worker’s earnings and deductions and
payment of all National Insurance contributions and PAYE deductions.
- Transfer and Introduction Fees
6.1 If the Client Engages a Temporary Worker supplied by Able Staffing for an Assignment either (1) directly or
(2) through another employment business, during the Assignment or within the Relevant Period the Client
shall be liable, either to:
(a) an extended period of hire of the Temporary Worker of 52 weeks during which the Client shall pay
the charge agreed under clause 4.1;
(b) or if the Client chooses to pay a fee or fails to give notice under clause 6.1(a) to an Introduction
Fee calculated in accordance with the list below;
To be agreed
· All fees are expressed and calculated as a percentage of the Temporary Worker’s first year’s
anticipated (including guaranteed and non-guaranteed elements) gross Remuneration.
· If the gross annual Remuneration payable to the Temporary Worker is not disclosed to Able Staffing
by the Client, then the Introduction Fee shall be deemed to be the hourly rate payable to the
Temporary Worker for the assignment annualised by reference to a 37.5 hour working week (Rate x
37.5 hours x 52 weeks).
· No refund is available whether or not Engagement continues.
6.2 An Introduction of a Temporary Worker to the Client which does not result in the supply of that Temporary
Worker by Able Staffing to the Client, but which leads to an Engagement of the Temporary Worker by the
Client either directly or through another employment business within 12 months from the date of the last
Introduction will entitle Able Staffing either to an extended period of hire in accordance with clause 6.1(a), or
an Introduction Fee.
6.3 Where the Temporary Worker is introduced by the Client to a third party (including but not limited to any
other outsourcing agent, associated or subsidiary company of the Client, common directorships, or any other
person pursuant to the corporate restructuring of the Client) which results in the Engagement of the
Temporary Worker by the third party during the Assignment or within the Relevant Period Able Staffing will be
entitled to a Transfer Fee.
6.4 Where a Temporary Worker is supplied through a limited company vehicle and has elected to opt out of
the Conduct Regulations (and Able has notified the Client of such opt out) the Introduction Fee will apply for
the length of any period of supply and for fifty two (52) weeks from the end of the last period of supply of that
Temporary Worker and there shall be no option of an Extended Hire Period.
6.5 Able Staffing shall remain entitled to an Introduction Fee if, other than through its default, Able does not
supply the Temporary Worker to the Client for the duration of the extended period of hire referred to in clause
- AWR Obligations
7.1. Where the Temporary Worker is an agency worker as defined by Regulation 3 of the AWR the Client will
provide the Temporary Worker with equal access:
7.1.1 to its collective facilities and amenities; and
7.1.2 to information about relevant vacant posts within the Client’s place of work; as if the Temporary
Worker had been directly employed by the Client at the start of the Assignment;
7.2 To enable Able Staffing to comply with its obligations under AWR and to determine the Pay and Working
Conditions applicable to an Assignment the Client will provide to Able before the start of an Assignment the
7.2.1 details of any work since 1 October 2011 the Temporary Worker has performed for the Client in
the same or a similar role via any third party which may count towards the Qualifying Period;
Able Staffing operate as an Employment Agency & Employment Business
40-44 The Broadway, Wimbledon, London SW19 1RQ
Directors: J.Bailey & D.Anderson, Registration in England No. 12383859 – 12376612 – 12377053
7.2.2 details of the Pay and Working Conditions the Temporary Worker would be entitled to if the
Temporary Worker had been recruited for the same role directly by the Client at the start of the
7.3 The Client will provide to Able Staffing written notification of any variations in the Pay and Working
Conditions applicable to the job the Temporary Worker is doing in the Assignment as if the Temporary Worker
had been directly employed by the Client into that job at the start of the Qualifying Period.
7.4 The Client agrees that Able Staffing will only be responsible for any obligations relating to Agency Workers
Regulations to the extent that Able has not followed the correct procedure. Able shall not be liable for any
breaches of the Agency Workers Regulations which arise as a result of receiving incorrect information from a
Temporary Worker, the Client or any third party.
7.5 For the avoidance of doubt where the Temporary Worker is supplied through a limited company vehicle
and the contract the Temporary Worker has with Able has the effect that the status of Able or the Client is that
of a client or customer of a profession or business undertaking carried on by the Temporary Worker the
Temporary Worker is not an agency worker as defined by Regulation 3 of the AWR.
8.1 Whilst every effort is made by Able Staffing to give satisfaction to the Client by providing a Temporary
Worker of integrity and of a reasonable standard of skill and reliability (in accordance with the Client’s
requirements), no liability will be accepted by Able for any loss, expense, damage or delay arising from any
failure to provide a particular Temporary Worker for all or part of the Assignment or from the negligence,
dishonesty, misconduct or lack of skill of the Temporary Worker provided whether wilful or otherwise.
8.2 If the Client has any complaint about the Temporary Worker such complaint must be made by telephone
and confirmed in writing within one day of the event forming the basis of the complaint. In any event the
Client waives any rights to withhold payment until after notification.
8.3 A Temporary Worker provided by Able is deemed to be the responsibility of the Client from the time at
which the Temporary Worker reports to begin the Assignment and for the duration of the Assignment, and the
Client agrees to be responsible to third parties for all acts, errors and omissions be they wilful, negligent or
otherwise as though the Temporary Worker were the direct employee of the Client and the Client will in all
respects comply with the statutory bye-laws and legal requirements to which the Client is ordinarily subject in
respect of all the Client’s own staff but excluding matters specifically mentioned in clause 5 above.
8.4 The Client acknowledges that it is responsible for providing the Temporary Worker with a safe working
environment during the Assignment. To comply with health & safety legislation, the Client will carry out such
risk assessments and provide such comprehensible information to a Temporary Worker as may be required to
ensure that a Temporary Worker is made aware of particular risks arising out of his engagement.
8.5 The Client shall immediately inform Able Staffing should there be any reason or circumstance under which
it would be detrimental to the interests of Able Staffing, the Client or a Temporary Worker for an Assignment
8.6 The Client shall indemnify and keep indemnified Able against the costs and financial consequences of and
occasioned by any and all claims against Able Staffing arising from any loss, injury, damage, expense or delay
suffered by the Client, the Temporary Worker or any third party as a result of any breach by the Client of any
of its obligations under these Conditions or as a result of any act or omission of the Temporary Worker.
8.7 The Client agrees that arrangements in relation to each Temporary Worker and each Assignment represent
individual contracts and that the Client shall have no right of set off or counter claim between individual
arrangements. The Client agrees that no employment relationship shall exist between Able Staffing and the
Temporary Worker, or the Temporary Worker and the Client.
8.8 Able Staffing’s total liability under this Agreement for all claims whether in contract, in tort or delict, for
negligence, breach of statutory duty or otherwise (but other than in respect of death or personal injury caused
by Able Staffing’s negligence or as otherwise prohibited by the applicable law) shall not exceed £250,000.
Neither party shall be liable to the other for any loss of profits, loss business, loss of use or any indirect,
special, punitive or consequential damages.
9.1 The Client hereby undertakes to insure against all risks to third parties arising out of any acts or defaults of
the Temporary Worker during the assignment and to indemnify Able Staffing against all claims, costs and
damages arising out of the assignment. The Client further undertakes to insure the Temporary Worker for all
risks in respect of claims by third parties.
9.2 The obligations of the Client to take out and maintain insurance shall extend (but not be limited) to the
employer’s liability and public liability insurance and, where relevant, to fully comprehensive motor insurance.
Any failure by the Client to meet its insurance obligations shall not reduce or eliminate its obligations to
10.1 If the Client considers the services of the Temporary Worker are unsatisfactory, the Client may terminate
the Assignment by giving not less than 5 days’ notice in writing of termination to Able Staffing following which
Able will give the Temporary Worker not less than 5 days’ notice in writing to leave the Assignment. Able
Staffing may, in such circumstances, reduce or cancel the charges for the time worked by the Temporary
Worker, provided the Client notifies Able in writing within 7 hours of the Temporary Worker commencing the
10.2 The Client, Able Staffing or the Temporary Worker may terminate an Assignment at any time without
prior notice and without liability.
10.3 The Client shall notify Able Staffing immediately and without delay and in any event within 24 hours if the
Temporary Worker fails to attend work for any reason.
11.1 These terms and conditions shall be governed and construed in accordance with the law of England &
Wales and the parties shall submit to the exclusive jurisdiction of the courts of England & Wales.